Micro-Credential in Restaurant & Hospitality Management
This hands-on course provides practical experience in the restaurant and hospitality industries, preparing participants for success in dynamic environments. Through simulations, site visits, and interactive learning, students will develop essential skills in customer service, restaurant operations, event management, and communication within restaurants, hotels, and event venues. The course emphasizes leadership, teamwork, problem-solving, and crisis management, ensuring participants are ready to excel in hospitality roles.
Module Titles:
01
Introduction to the Restaurant and Hospitality Industry
02
Customer Service
Excellence in Hospitality
03
Restaurant Operations & Management
04
Food & Beverage Service and Standards
05
Event Planning and
Hospitality Logistics
06
Leadership, Teamwork,
and Crisis Management